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Written guides for everything in fda, the client dashboard and the Attain MCP, with a short video where there is one. Every guide has its own link, so you can send it to whoever needs it.

Get started

Install fda and get going.

macOSInstall fda on a MacDownload it, open it, then turn on two permissions. It takes a few minutes.
  1. Open the download. Open the .dmg from the download page and drag Attain Telemetry Agent to Applications.
  2. Open the app. When macOS says it could not verify it, click Done, not Move to Trash.
  3. Allow it. Open System Settings → Privacy & Security and scroll down to Security. Next to the blocked message, click Open Anyway, sign in, then click Open Anyway again.
  4. Tell fda who you are. See the first time you open fda.
  5. Quit fda completely. Click its icon in the menu bar, then Quit. Closing the window leaves it running.
  6. Turn on the two permissions. Accessibility and Input Monitoring, then open fda again.
WindowsInstall fda on WindowsRun the installer and tell fda who you are. Windows only asks about notifications.
  1. Open the installer. Open the .exe from the download page.
  2. If SmartScreen appears, click More info, then Run anyway.
  3. Follow the installer, then open Attain Telemetry Agent.
  4. Tell fda who you are. See the first time you open fda.
  5. Check notifications. So fda's questions reach you: turn on fda notifications.
Mac and WindowsThe first time you open fdafda asks who you are and which company you're with. Then it runs by itself, and starts again when your computer does.
  1. Type your work email and full name.
  2. Type your company code. It comes from your admin. No code? Click I don't have a code and type your company's name instead.
  3. Read what fda records, under Terms & Conditions, then press Continue.
  4. If it says Waiting, Attain hasn't added you to your company yet. Your activity stays on your computer and fda starts by itself once you're added. Got a code after all? Click Enter it.

If the privacy notice ever changes, fda pauses and shows it to you again. Read it, then press Accept and continue.

Mac and WindowsHow updates workfda usually updates itself. If you want the newest version now, close and reopen fda.
  1. Most of the time, do nothing. fda checks when it starts and every few hours, and installs when you aren't using your computer. Never during a call.
  2. Want it now? Close fda. Click its icon in the menu bar or system tray, choose Quit, then press Quit again. Keep fda running is the other button.
  3. Open fda again. It checks for an update straight away.
  4. When you see Update ready, press Restart & update.
  5. Nothing appeared? There's no update for you yet. New versions reach people in stages.

Still stuck on an old version? See fda isn't updating.

Using fda

What's on the screen, and what you can do with it.

Mac and WindowsThe home screen and the barThe window shows what fda is doing. The small bar stays on your screen so you don't need the window.
  • The big circle shows fda's state and pauses or resumes it. The word beside it says Active, Paused, Capture limited, Waiting, Not connected or Stopped.
  • Today shows what fda saw today: your apps and minutes, and a timeline. Never what you type.
  • Not recorded is your own list of apps and sites to skip.
  • The light bulb opens tips and quiet today. The person opens your details, where you can fix your name, change company or switch off Show the bar.
  • The bar shows a dot for fda's state, a pause button, a number when something is waiting for you, and an arrow that opens the window.
  • Closing the window leaves fda running. It lives in the menu bar on a Mac and the system tray on Windows. Quit is in that menu, and asks first.
Mac and WindowsTeach fda a taskMark the start and end of a task while you do it, so fda knows what it was looking at. It doesn't record your screen.If your company allows it
  1. Start. Click the cap icon in the fda window, or press Command-Option-T on a Mac or Ctrl-Alt-T on Windows.
  2. Do the task as you normally would.
  3. Finish. Click Done on the bar or in the window, or press the shortcut again.
  4. Name it, if you like. A few words help your team recognise it, or click Skip.

What you taught today shows under Today.

Mac and WindowsRecording a task when fda asksNow and then fda asks about a task you repeat. Showing it once is the clearest answer, and nothing is sent until you say so.If your company allows it
  1. Open the question. When you see fda has one question, press Answer. It asks at most twice a week.
  2. Choose. Record once, describe it in a few words, flag it as repetitive, or say not now.
  3. Pick a screen, or Follow mouse, then press Start recording. Close anything private first. On a Mac this needs Screen Recording.
  4. Do the task, up to 60 seconds, then press Stop. A private app pauses the recording.
  5. Check it. Watch it, trim it and give it a name. Upload sends it and Delete throws it away. Nothing is sent before that.
Mac and WindowsThe last 2 minutesAlready did the task fda is asking about? Send the last 2 minutes instead of doing it again.If your company allows it
  1. Nothing is sent unless you send it. You watch it first, and you choose.
  2. Look for the dot. While this is on, a blue dot on the bar shows that fda is keeping up to the last 2 minutes of the screen your mouse is on, in memory only and never on disk. Click the dot to read how it works.
  3. When fda asks about a task you just did, choose Last 2 min on the bar, or Already did it? Send the last 2 minutes on the card.
  4. Check it. Watch it and trim it, then press Send, or delete it. Nothing is sent before that.
  5. Turn it off if you want to. Click the dot, or go to Your details, and use the Last 2 minutes switch. Off is for this computer only: it stops at once, and what was in memory is emptied. On again starts fresh. If your company has it off, there is no switch.

Blocked and personal apps are left out, and so is fda's own window. It never has sound.

Mac and WindowsRecord a workflow any timeRecord your screen whenever you choose, up to 2 minutes, with or without your microphone. Name it and send it, or delete it.Coming soon to everyoneIf your company allows it
  1. Press Record. It's the button next to Teach, in the window and on the bar.
  2. Pick a screen, or Follow mouse.
  3. Choose the audio input, or No audio. If you use a microphone, tell anyone nearby or on a call that you're recording.
  4. Press Start recording and do the work. It can run up to 2 minutes. Private apps pause the screen and the sound.
  5. Press Stop, then check it. Watch it, trim it and give it a name, with a label if you like.
  6. Press Send, or Delete. A recording needs a name to be sent, and nothing is sent until you press Send.

If a recording reaches the size limit, it stops early and keeps what you recorded.

Mac and WindowsNot recorded: keep apps and sites outYour own list of things fda skips. Your company only sees how many you've added, not what they are.
  1. Open Not recorded in the fda window.
  2. Tap an app or site you used recently, or type a site under Add a site, like bank.com, and press +.
  3. Or do it from the menu. Click fda's icon in the menu bar or system tray and choose Don't record with the name of what you're using.
  4. To record it again, press the cross beside it.

Close private apps before you record your screen. One that's on screen but not in front can still show.

Coming soon to everyonePick from the apps open right now, and block a whole browser with every site in it.

Mac and WindowsPause fdaStop fda noticing your work whenever you like.
  1. Pause. Click the big circle in the window, the pause button on the bar, or Pause in the menu. The circle turns red and nothing new is recorded.
  2. Resume. Press play in the same place, or choose Resume in the menu.

The pause button on Today pauses for 1 hour.

Just want no cards or questions today? Use quiet today, and fda keeps noticing your work as usual.

Mac and WindowsTips and quiet todayChoose which cards fda may show you, or keep today quiet. There are never more than 3 cards a day, and none while you type or are in a meeting.
  • Open Tips with the light bulb in the fda window. Each kind of card has its own switch: Questions, It's ready, Task mate tips and AI tips. One that says Off for your company can't be changed here.
  • Quiet today is the moon at the top. No cards until midnight, and fda keeps noticing your work as usual.
  • An AI tip may appear after you write something long by hand. fda counts keys and time, and never reads what you write. Open it, or tap Not for me.
  • When a task mate is ready for you, or there's a quicker way to do a task, a card says so. Open it, or tell us this one's different.
Mac and Windows"What's this?"At most once a day, fda may ask you to name something you do often. One tap is all it takes.If your company allows it
  1. Open it. When you see What's this? One tap, press Name it.
  2. Tap the name that fits. There are four to choose from.
  3. None of them right? Choose Something else and type your own, or Not now.

Permissions

What fda asks your computer for, and how to turn it on.

macOSTurn on AccessibilityLets fda see which window and button you are using, never what you type. Without it, fda can only count activity.
  1. Quit fda completely. Click its icon in the menu bar, then Quit. Closing the window leaves it running.
  2. Open the list. Go to System Settings → Privacy & Security → Accessibility.
  3. Turn it on. Find Attain Telemetry Agent and switch it on. If it isn't listed, click + and choose it from Applications. Enter your password if macOS asks.
  4. Open fda again. Press Command-Space, type Attain and press Return.
macOSTurn on Input MonitoringLets fda count keys and clicks, never what you type. fda has to be closed while you turn it on, and opened again afterwards.
  1. Quit fda completely. Click its icon in the menu bar, then Quit. Closing the window leaves it running.
  2. Open the list. Go to System Settings → Privacy & Security → Input Monitoring.
  3. Turn it on. Find Attain Telemetry Agent and switch it on. If it isn't listed, click + and choose it from Applications. Enter your password if macOS asks.
  4. Open fda again. Press Command-Space, type Attain and press Return.
macOSTurn on notificationsLets fda's questions and reminders reach you. With notifications off, they only wait in fda's own window.
  1. Open the list. Go to System Settings → Notifications.
  2. Find fda. Click Attain Telemetry Agent in the list of apps.
  3. Turn it on. Switch on Allow notifications, and pick Banners or Alerts. With the style on None you still see nothing.
macOSTurn on Screen RecordingOnly needed to record a task or a workflow, or if your company has switched on the last 2 minutes. You check every recording before it is sent.
  1. Quit fda completely. Click its icon in the menu bar, then Quit. Closing the window leaves it running.
  2. Open the list. Go to System Settings → Privacy & Security → Screen Recording. Newer versions of macOS call it Screen & System Audio Recording.
  3. Turn it on. Find Attain Telemetry Agent and switch it on. If it isn't listed, click + and choose it from Applications.
  4. Open fda again. Press Command-Space, type Attain and press Return.
macOSBrowser Automation (optional)An optional extra that lets fda read the address of the page you are on in some browsers. fda doesn't remind you about this one.
  1. Open the list. Go to System Settings → Privacy & Security → Automation.
  2. Find fda. Click Attain Telemetry Agent to see the browsers under it.
  3. Turn on your browser. Switch on the browser you use. If fda isn't listed, macOS asks the first time it is needed.
WindowsTurn on fda notificationsLets fda's questions and reminders reach you. Windows doesn't need any other permission for fda.
  1. Open Settings. Press Windows-I, then go to System → Notifications.
  2. Turn notifications on. Check the Notifications switch at the top is on.
  3. Find fda. Scroll to Attain Telemetry Agent and switch it on.
WindowsNotifications are on, but nothing showsUsually Do Not Disturb. If your company's IT manages these settings you may not be able to change them, and fda won't keep asking.
  1. Check Do Not Disturb. Go to Settings → System → Notifications and turn Do not disturb off.
  2. Check the schedule. Under Turn on do not disturb automatically, see whether it is set for your working hours.
  3. Still nothing? If the switches are greyed out, your IT team manages them. Ask them, or write to us.
Mac and WindowsWhy fda keeps reminding youfda works best with its permissions on, so it reminds you until they are. The reminders stop by themselves once they're done.
  1. Open the list. Choose Setup needed in fda's menu to open Finish setting up fda. It shows the next thing to do.
  2. Press Show me how for the steps, or Open Settings to go straight there. On a Mac, some of these need fda closed first, and it offers Close fda and open Settings. It reopens by itself, or you can open it once you're done.
  3. Can't change it? If your IT team manages these settings, choose My IT controls this. fda then reminds you only once a day and won't email you about it.

If you've used fda recently and something is still off, you may also get an email, at most once a day. It has its own link to stop it.

macOSTurn on the microphoneOnly needed if you want sound in a recording you start. Everything else works without it, and you can always choose No audio.Coming soon to everyoneIf your company allows it
  1. Start a recording with sound. The first time, your Mac asks whether fda may use the microphone. Choosing no is fine: you can still record with No audio.
  2. Said no before? Go to System Settings → Privacy & Security → Microphone.
  3. Turn it on. Find Attain Telemetry Agent and switch it on.
  4. Check it. Back in fda, the meter moves when you speak.
WindowsTurn on the microphoneOnly needed if you want sound in a recording you start. Everything else works without it, and you can always choose No audio.Coming soon to everyoneIf your company allows it
  1. Open Settings. Press Windows-I, then go to Privacy & security → Microphone.
  2. Turn it on. Switch on Microphone access and Let desktop apps access your microphone.
  3. Check it. Back in fda, the meter moves when you speak. If another app is holding the microphone, pick another input or choose No audio.

Privacy

What fda records, what it doesn't, and who sees what.

Mac and WindowsWhat fda records, and what it doesn'tfda notices how work gets done, not what's in it. It never keeps what you type.
  • It notices: which apps and sites you use and for how long, shortened window titles, how many keys and clicks, the kind of thing you copy and paste, the buttons you use, and when you're idle, in a meeting or using an AI tool.
  • It never keeps: the text you type, passwords, the contents of files, messages or your clipboard, or camera video. It doesn't record your screen unless you start a recording.
  • In a meeting, it notes the platform and how long, never the sound.
  • It skips by itself: private and incognito windows, password managers and personal sites such as banking, health and personal email.
  • You can check. Today shows what fda saw. The full list is under Terms & Conditions in fda and on the privacy page.

Some things, like teaching a task or the last 2 minutes, only happen if your company switches them on.

EveryoneWho sees whatYour company sees the tasks fda finds. It sees which are yours only when 3 or more people do them, or in a department of fewer than 3.
  • Your company sees the names of the tasks fda finds, including ones only you do.
  • It does not see which tasks are yours unless 3 or more people do them, or your company turns on sharing. The exception is a department of fewer than 3 people: your company can open its report, and its tasks can be read as yours. For a task fewer than 3 people do, it sees "done by 1-2 people" and how often in words, never who or an exact count.
  • Sharing is off unless your company turns it on. Then anyone there can ask the Attain connector about you by name: your department, the tasks you do and how often, and the apps and sites you use. Never your hours or any other time, and never set against someone else. fda tells you once when it comes on.
  • Through the Attain connector, your hours and time are for you and for Attain owners. Your company sees team figures that name nobody, with 3 or more people behind each one.
  • Activity is tied to your work email. It isn't anonymous, so access is what protects it: only authorised admins can see it.
  • Your Not recorded list stays yours. Your company only sees how many things are on it.
  • A recording you send goes to Attain's team. You check it first, every time.

Want to know what's held about you, have it corrected or have it deleted? Write to us and a person will answer.

Mac and WindowsBlocking, by you and by your companyThere are three ways something stays out of fda: you block it, your company blocks it, or fda skips it by itself.
  • You block it. See Not recorded. Only the time is kept.
  • Your company blocks it. Apps, sites and titles your company blocks work the same way: only the time is kept.
  • fda skips it by itself. On a personal site it keeps only the browser name and that it was personal. In a private window or password manager it keeps no titles or sites.
  • Recordings pause on blocked and personal apps, and fda's own window is always left out.
Mac and WindowsSound and your microphonefda doesn't record sound on its own. In a meeting, it only notes that a meeting is happening.
  • Day to day, fda records no sound. When a call is on, it notes the platform and how long, never what's said.
  • The last 2 minutes never has sound.

Coming soon to everyoneIf your company allows it, a recording you start can include your microphone. You choose the input first, or No audio. Other sound playing on your computer isn't recorded, but the microphone can pick up anyone nearby or on a call, so tell them. fda records no sound at any other time.

Fixing problems

When something doesn't look right.

macOSCapture limited, with the switches already onThe agent says Limited even though Accessibility and Input Monitoring are switched on. Those switches belong to an older version of the agent, and macOS keeps the old permission. Turning them off and on is not enough.
  1. Quit the agent. Click its icon in the menu bar, then Quit. Closing the window leaves it running.
  2. Remove it. Open System Settings → Privacy & Security → Accessibility, select Attain Telemetry Agent and click −. Do the same under Input Monitoring.
  3. Add it back. In both lists, click +, choose Attain Telemetry Agent from Applications, click Open and check its switch is on. Enter your password if asked.
  4. Reopen the agent. Press Command-Space, type Attain and press Return. The badge turns green and says Active.
Mac and Windowsfda's notifications aren't showingWith notifications off, fda's questions and reminders wait in its own window. Here's where to look.
  1. On a Mac: turn on notifications and choose Banners or Alerts. With the style on None, you still see nothing. Check Focus isn't on too.
  2. On Windows: turn on fda notifications. If they're on and nothing shows, see when nothing shows.
  3. Look in the window. Anything fda wanted to tell you is waiting there, whatever the settings say.

Quiet today also holds back cards until midnight. See tips and quiet today.

Mac and WindowsA computer has gone quietSomeone says your computer has stopped sending, or the numbers look empty. Here's how to check.
  1. Is fda running? Look for its icon in the menu bar or system tray. If it isn't there, open it again: Command-Space and type Attain on a Mac, or the Start menu on Windows.
  2. What does the window say? Paused: press the big circle to resume. Capture limited: see the fix. Waiting: Attain hasn't added you yet. Not connected or Stopped: ask your admin, who may give you a new company code.
  3. Check the number at the foot of the window. Queued is what's waiting to be sent. If it keeps growing, check your internet connection. fda sends it once it can.

Still quiet? Send us a screenshot of the fda window.

Mac and Windowsfda isn't updatingClose and reopen fda first. That's what makes it check straight away.
  1. Close and reopen fda. Choose Quit in its menu, press Quit again, then open it. See how updates work.
  2. If you see Update ready, press Restart & update.
  3. If it says Update required, leave it to finish. If it says the update could not be installed, press Try again.
  4. Check your version. It's at the foot of the fda window. New versions reach people in stages, so a colleague may get one first.

Still stuck? Send us a screenshot with the version showing.

Client dashboard

Your builds, reports and requests in one place.

ClientsYour overviewWhere you start: how your build is going, what's been taken over, and anything waiting on you.
  • Sign in at attainhq.ai/client with the email your company added. A code comes by email.
  • At a glance shows build progress, what's been taken over, the next phase and how fda is doing.
  • Needs your attention is the list that matters. Empty means you're all caught up.
  • Your builds and This week show what's moved. Your report opens your live report.
  • Before your first computer is set up, Install fda shows your enrolment code and the install guide.
ClientsYour buildsThe Build tab is the timeline for your build, latest phase first.
  • The timeline shows each phase and the work in it, newest first.
  • Beside it: what's asked of you, your requests, the files you share with the team, and what's up next.
  • Need something? Write it under New request and press Send request.
  • Open any piece of work to see what's happened on it, and to comment.
ClientsYour reportYour live report starts when your first computer runs fda, and grows every day. You see it as it forms.
  • It's live. Nothing needs publishing, so you see it as it forms.
  • What changed since you last looked picks out what's new.
  • Taken over counts the cases your task mates finished, once a build is live.
  • Older reports, if you have any, are listed there too.
ClientsRequests and approvalsWhen the team needs your OK, it shows under Needs your attention. Read what was done, then approve it or ask for changes.
  1. Open it from Needs your attention on your overview.
  2. Read what was done, under Waiting on you.
  3. Press Approve to tell the team it works for you. A note is optional.
  4. Or press Request changes and say what should change. The team sees your note on the work.

Requests you raise, here or from Ask Attain, show on your Build page.

ClientsInformation requestsSometimes the team needs a few real examples or answers from you. Answer or upload them right there.
  1. Open the request from Needs your attention.
  2. Answer each item. Type your answer and save it, or upload files: PDF, PNG, JPG, CSV, Excel, Word, TXT, EML or MSG, up to 25 MB each.
  3. Send when you're ready. You can send some items now and the rest later.
ClientsAsk AttainAsk about your build, or search your issues and files, from anywhere in the dashboard.
  1. Open it. Press Ask Attain at the top, or Command-K on a Mac and Ctrl-K on Windows.
  2. Ask or search. Press Enter for an answer from your build, with its sources.
  3. Need something done? Raise a request from the same box.

Attain MCP

Use Attain from Claude and other AI apps.

ClaudeConnect Attain to ClaudeAdd Attain as a connector and sign in. Then ask for it in any chat.
  1. In Claude, open Customize → Connectors, click + Add, then Add custom connector.
  2. Name it Attain, paste your connector link from the connector guide and click Continue.
  3. Keep Sign in now and Use Claude's published identity, then click Add.
  4. Under Yours, click Connect next to Attain, sign in, then click Allow.
  5. In a chat, click +, open Connectors and switch Attain on.

On a Team or Enterprise plan, an Owner adds Attain once for everyone. Each person then clicks Connect and signs in as themselves.

Claude Code and CodexConnect from Claude Code or CodexA couple of commands and a sign-in. Use a name without spaces, like attain.
  1. Claude Code: in your terminal, run claude mcp add --transport http attain <your connector link>. Start Claude Code, type /mcp, pick attain and choose Authenticate.
  2. Codex: run codex mcp add attain --url <your connector link> and open the link it shows.
  3. Start a new session after you sign in, so the Attain tools load.

Your connector link, and the steps for ChatGPT, Cursor and VS Code, are in the connector guide.

All appsSigning inThree ways in: a code by email, Google, or a password. Here's what to do if one doesn't work.
  • Work email and code. Enter your work email and click Email me a code. Type the 6-digit code from the email.
  • Continue with Google. Works with any Google account, and skips the code.
  • Sign in with a password, if you already have an Attain account with one.
  • No code arrived? Check your spam folder, then click Send a new code.
  • Attain isn't showing in a chat? In Claude, click +, open Connectors and switch it on. If it asks you to sign in again, use your app's Connect or Authenticate button and start a new chat.

More messages and what they mean are in the connector guide.

All appsWhat you can askDescribe who you need in plain words, and matches appear right in the chat.
  • Try: "Find me a senior React developer for a fintech startup. 5+ years, must know TypeScript, US hours."
  • Try: "Only show people who can start within two weeks."
  • Try: "Request an intro to AT-7Q4K for our senior frontend role."
  • What your AI app can see: first name, photo and reelcv video, role and years of experience, skills, rated out of 5, work history, without employer names, working hours and notice period, screening interview scores.
  • What it never sees: surname, email, phone and address, salary, cv file, references, employer names.
All appsProfiles, and comparing side by sideOpen anyone's skills, work history and screening scores, then compare two to four people.
  1. Ask for a profile by the person's code, like AT-7Q4K.
  2. Ask to compare two to four people side by side.
All appsRequest an introFound someone? Ask for an intro in the chat, and your Attain account manager takes it from there.
  1. Ask for it. For example: "Request an intro to AT-7Q4K for our senior frontend role."
  2. Your Attain account manager takes it from there.
All appsYour features, and asking for moreSee what's on for you, and ask for what isn't. An Attain admin reviews every request.
  1. Ask what's on, in the chat.
  2. Ask for more. For example: "request access to Candidate Search". An Attain admin reviews it.

Hit a daily limit? Your Attain account manager can raise it.

Need a hand?

Not fixed yet?

Send us a screenshot of the agent and a person will sort it out with you.

[email protected]Or book a 15-minute call →